Incident.io dropped an open source MCP server in Go that plugs Claude into their API using the Model Context Protocol. That means Claude can now ask questions, spin up incidents, and dig into timelines—just by talking.
The server translates Claude’s prompts into REST calls, turning AI babble into real workflows. Tight, secure, and built for structure.
Bigger shift: More teams are wiring LLMs straight into their ops stack, not with magic, but with clean protocol pipes.