The July 2024 Microsoft-CrowdStrike incident, impacting 8.5 million Windows machines, exposed critical gaps in software update testing, validation, and rollback capabilities. The event, which caused widespread disruptions across industries, highlighted the importance of enhanced incident management, cross-team collaboration, and robust recovery strategies. Lessons learned emphasize the need for better testing, change management, and automated recovery solutions to ensure operational resilience in future incidents.

Understanding the distinction between major and critical IT incidents is essential for effective incident management. Major incidents disrupt operations but can be managed within normal frameworks, while critical incidents pose severe risks and require urgent action. By implementing structured severity classification, SRE and DevOps teams can prioritize responses, reduce downtime, and enhance system reliability. This blog offers insights into differentiating incident types, using Service-Level Indicators (SLIs) and Objectives (SLOs), and optimizing response strategies with Squadcast.

IT operations are crucial to the success of startups, forming the backbone of digital infrastructure and innovation. This blog explores best practices for startups, focusing on building scalable systems, embracing DevOps, leveraging automation, and prioritizing cybersecurity. It also covers performance management, disaster recovery, and strategies for scaling operations responsibly. With a solid IT strategy, startups can enhance operational efficiency, drive growth, and maintain reliability in a competitive landscape.

Synthetic monitoring empowers developers to stay ahead of potential problems by simulating real user actions. This guide breaks down how it works, its benefits, and how you can use it to keep your web applications and APIs performing at their best.

Let’s see what is VACUUM in PostgreSQL, how it’s useful, and how to improve your database performance.