TL;DR
A major AWS outage disrupted high-profile services like Amazon, Snapchat, and Disney+, affecting over 70 AWS services and causing widespread operational issues.
Key Points
Highlight key points with color coding based on sentiment (positive, neutral, negative).The AWS outage was primarily due to an "operational issue" related to DNS resolution of the DynamoDB API endpoint in the US-EAST-1 region.
The outage affected over 70 AWS services, disrupting major websites and applications such as Amazon, Snapchat, Disney+, Reddit, and Canva.
AWS reported signs of recovery shortly after the incident, although some services continued to experience issues.
The incident underscores the risks associated with the heavy reliance on a few major cloud service providers.
Past similar outages included those that brought down Facebook, Instagram, and WhatsApp due to configuration errors, and Google services because of internal storage failures.
Key Numbers
Present key numerics and statistics in a minimalist format.The number of affected AWS services
Reports made by Reddit users
Estimated reports by Downdetector
Stakeholder Relationships
An interactive diagram mapping entities directly or indirectly involved in this news. Drag nodes to rearrange them and see relationship details.Organizations
Key entities and stakeholders, categorized for clarity: people, organizations, tools, events, regulatory bodies, and industries.AWS was responsible for managing and resolving the major outage that disrupted numerous high-profile websites and services.
Amazon was one of the high-profile companies affected by the AWS outage, impacting its service delivery.
Snapchat experienced service disruptions due to the AWS outage, affecting its user access.
Disney+ was affected by the AWS outage, disrupting its streaming services.
Reddit faced service disruptions as a result of the AWS outage, impacting its platform availability.
Canva was one of the services disrupted by the AWS outage, affecting its design tools availability.
Coinbase experienced significant disruptions due to the AWS outage, impacting its trading services.
Instacart experienced disruptions caused by the outage
Events
Key entities and stakeholders, categorized for clarity: people, organizations, tools, events, regulatory bodies, and industries.The AWS outage was a major event that disrupted over 70 AWS services, affecting numerous high-profile websites and platforms.
Timeline of Events
Timeline of key events and milestones.AWS reported an "operational issue" affecting multiple services and began working on recovery.
AWS confirmed that global services and features relying on US-EAST-1 had recovered.
Reddit experienced a spike in user-reported problems, despite other services recovering.
AWS identified a potential root cause for error rates in the US-EAST-1 Region.
Ring doorbells were reported to be experiencing connectivity issues.
Downdetector reported over four million global issue reports, with more than 500 companies affected.
AWS announced significant signs of recovery, with most requests succeeding.
Reports indicated that many websites and apps were down due to the AWS outage.
AWS stated that most of its services were recovering.
AWS mentioned the issue might be related to DNS resolution of the DynamoDB API endpoint in US-EAST-1.
AWS announced the underlying issue was fixed, but some issues persisted.
Reddit continued to face problems as other services recovered.
+2,500 companies impacted
The company noted that Lambda continued to experience function invocation errors due to an internal subsystem affected by network load balancer health checks and confirmed that recovery steps were underway for that subsystem. Regarding EC2 instance launch failures, AWS stated it was validating a fix and planned to deploy it to the first Availability Zone once it was deemed safe.
The company also noted significant improvements in Lambda invocation errors, particularly when creating new execution environments, including those for Lambda @Edge. AWS stated that a further update would be provided by 7:00 PM UTC.
The company stated that some Lambda users might still experience intermittent function errors when making network requests to other services, due to lingering connectivity issues. To mitigate Lambda invocation errors, AWS had previously reduced the rate of SQS polling through Lambda Event Source Mappings and is now gradually increasing the polling rate as invocation success improves.
A significant outage of Amazon Web Services (AWS) disrupted numerous high-profile websites and services, including Amazon, Snapchat, Chime, Instacart, Disney+, Reddit, Roblox and Canva. The outage was attributed to an operational issue affecting over 70 AWS services, causing widespread disruptions in cloud-based games and crypto exchanges like Coinbase. AWS reported signs of recovery shortly after the incident, but some services, such as Reddit, continued to experience issues.
The outage also impacted government websites and various banking and exchange services, including Coinbase, Robinhood and Bank of Scotland, leading to declined card transactions and inaccessible online banking.
AWS identified the issue as related to DNS resolution in the US-EAST-1 region and worked on multiple paths to accelerate recovery. Despite significant recovery signs, some services faced delays due to a backlog of queued requests.
More than 2,500 companies were impacted by the outage. The incident highlighted the vulnerability of relying on a few major cloud service providers, as disruptions can have extensive ripple effects across numerous platforms.
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