This blog post provides a comprehensive overview of SRE incident management, including the lifecycle, best practices, and essential tools. Here's a summary:

Understanding Incidents: The ITIL framework offers a structured approach to incident management, outlining key stages like identification, notification, investigation, resolution, closure, and postmortem analysis.

Best Practices: For streamlined incident management, establish clear roles and responsibilities, set up a central war room for collaboration, maintain a live incident document, prioritize tasks, and continuously improve your strategy.

EssentialSRE Tools: Leverage monitoring tools for early problem detection, alerting and notification tools for prompt communication, incident management tools for centralized data and workflows, and collaboration tools for real-time communication during incidents.

By following these guidelines and using the right SRE tools, you can transform your incident management from reactive to proactive, ensuring a more resilient and user-friendly system.

This blog post explores on-call rotations, a system where a team of engineers are designated to handle critical issues outside of regular business hours. It highlights the importance of on-call scheduling software for managing these rotations and ensuring smooth handoffs.

The blog offers a solution using Squadcast's on-call scheduling system, which includes features like customizable rotations and automated notifications. It also provides a script to automate on-call notifications on platforms like Slack.

Key takeaways include:

Understanding on-call rotations and their benefits for handling critical issues.

Importance of on-call scheduling software for managing rotations and notifications.

A solution using Squadcast's on-call scheduling system and a script for automated notifications.

The blog concludes by recommending Squadcast's on-call scheduling software for a comprehensive solution and offers a free on-call onboarding checklist.

FinBox StreamlinesOn-Call Schedulingand Monitoring with Squadcast

Problem: FinBox, a B2B credit infrastructure company, faced challenges with inefficient alerting, manual monitoring, and clunky on-call scheduling. This led to delayed responses to critical issues and potential downtime for their clients.

Solution: Squadcast, an on-call scheduling software, provided an automated solution. Features like tagging for context-rich alerts, real-time monitoring integration, and simplified on-call scheduling improved efficiency.

Benefits: FinBox saw a significant reduction in MTTA and MTTR, leading to happier customers and less downtime. They gained improved control over monitoring and access to reliable support.

Overall: Squadcast transformed FinBox's on-call process, resulting in a more robust and efficient system for handling critical situations.

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This blog post describes how YourStory, a major media platform in India, addressed limitations with their existing alerting system by switching to Squadcast (a pagerduty alternative). Squadcast addressed YourStory's challenges of limited visibility across departments, inaccurate measurement of resolution times, unpredictable costs, and scheduling difficulties. By using Squadcast, YourStory achieved better operational transparency, faster resolution with improved collaboration, better on-call scheduling, and reduced MTTR. Overall, Squadcast is presented as a powerful solution for enhanced operational visibility and streamlined alerting.

From Sunday, part of our American team will be joining the  North American Information Security Summit, in Denver. Contact us if you'll be there, please! https://www.relianoid.com/about-us/events/north-american-information-security-summit/ #NAISS2024 #InfoSecSummit #CybersecuritySummit #Denver2024 ..

🔛 Join us at the Datacloud Global Congress 2024 in Cannes, France on June 5th-6th. Connect with over 2,800 senior decision-makers and gain valuable insights from world-class experts. Don't miss this opportunity to network, learn, and lead in the evolving landscape of digital infrastructure.#Dataclou..

We are thrilled to announce our participation from today in Infosecurity Europe in London! Join us at this premier event for the information and cybersecurity industry, where we'll engage with top professionals, secure high-quality leads, and elevate our brand. #InfosecurityEurope #Cybersecurity #Ne..

When embarking on a web development journey, whether building a simple website or a complex application, developers often face a fundamental question: “Do I need a framework?” Let’s explore the need for frameworks and how they significantly impact the development process.

Think of a framework like a pre-built kitchen. It has all the essential tools you need — ovens for baking, mixers for blending, and cutting boards for chopping. You can focus on creating your culinary masterpieces (the microservices) without getting bogged down in building the kitchen from scratch (writing all the low-level code).

Frameworks are essential for several reasons:

Imagine constructing a building without a blueprint. Chaos would ensue! Similarly, frameworks provide a structured foundation for your application. They enforce conventions, ensuring consistency across your codebase. Developers know where to find specific functionality, making it easier for you and your team to collaborate and maintain the codebase.

Code is read many more times than it’s written. Frameworks promote clean, standardized code. Frameworks often come with best practices built in, guiding developers to write better, more secure, and more efficient code.

In this article, we will delve into the world of two popular Go frameworks, GoFr and Chi. We will explore their features, ease of use, and performance. By the end, you will have a clearer understanding of which framework might be the best fit for your next microservice project.

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This blog post discusses TRAVLR, a travel technology company in Australia, and their decision to implement Squadcast as their incident management system. TRAVLR found that traditional methods like email and Slack alerts were unreliable for critical after-hours issues. Squadcast offered a feature-rich solution including escalation policies, alert suppression, status pages, and post-mortem templates, all at a competitive price point compared to other options like PagerDuty. The blog post concludes by recommending Squadcast as a Pagerduty alternative for businesses seeking a more efficient and cost-effective incident management solution.