FinBox StreamlinesOn-Call Schedulingand Monitoring with Squadcast

Problem: FinBox, a B2B credit infrastructure company, faced challenges with inefficient alerting, manual monitoring, and clunky on-call scheduling. This led to delayed responses to critical issues and potential downtime for their clients.

Solution: Squadcast, an on-call scheduling software, provided an automated solution. Features like tagging for context-rich alerts, real-time monitoring integration, and simplified on-call scheduling improved efficiency.

Benefits: FinBox saw a significant reduction in MTTA and MTTR, leading to happier customers and less downtime. They gained improved control over monitoring and access to reliable support.

Overall: Squadcast transformed FinBox's on-call process, resulting in a more robust and efficient system for handling critical situations.

This blog post describes how YourStory, a major media platform in India, addressed limitations with their existing alerting system by switching to Squadcast (a pagerduty alternative). Squadcast addressed YourStory's challenges of limited visibility across departments, inaccurate measurement of resolution times, unpredictable costs, and scheduling difficulties. By using Squadcast, YourStory achieved better operational transparency, faster resolution with improved collaboration, better on-call scheduling, and reduced MTTR. Overall, Squadcast is presented as a powerful solution for enhanced operational visibility and streamlined alerting.

When embarking on a web development journey, whether building a simple website or a complex application, developers often face a fundamental question: “Do I need a framework?” Let’s explore the need for frameworks and how they significantly impact the development process.

Think of a framework like a pre-built kitchen. It has all the essential tools you need — ovens for baking, mixers for blending, and cutting boards for chopping. You can focus on creating your culinary masterpieces (the microservices) without getting bogged down in building the kitchen from scratch (writing all the low-level code).

Frameworks are essential for several reasons:

Imagine constructing a building without a blueprint. Chaos would ensue! Similarly, frameworks provide a structured foundation for your application. They enforce conventions, ensuring consistency across your codebase. Developers know where to find specific functionality, making it easier for you and your team to collaborate and maintain the codebase.

Code is read many more times than it’s written. Frameworks promote clean, standardized code. Frameworks often come with best practices built in, guiding developers to write better, more secure, and more efficient code.

In this article, we will delve into the world of two popular Go frameworks, GoFr and Chi. We will explore their features, ease of use, and performance. By the end, you will have a clearer understanding of which framework might be the best fit for your next microservice project.

Deploy web projects anywhere with one command

This blog post discusses TRAVLR, a travel technology company in Australia, and their decision to implement Squadcast as their incident management system. TRAVLR found that traditional methods like email and Slack alerts were unreliable for critical after-hours issues. Squadcast offered a feature-rich solution including escalation policies, alert suppression, status pages, and post-mortem templates, all at a competitive price point compared to other options like PagerDuty. The blog post concludes by recommending Squadcast as a Pagerduty alternative for businesses seeking a more efficient and cost-effective incident management solution.

This blog details how Foneco, a large communication platform, improved its incident management with Squadcast, an SRE tooling platform. Legacy challenges like slow response times and unreliable alerts were addressed with features like automated scheduling, escalation policies, and comprehensive reporting. Foneco's use of Squadcast exemplifies how SRE tooling can empower businesses to streamline operations and ensure service reliability.

Klever, a cryptocurrency and financial services company, faced challenges managing on-call rotations for their globally distributed workforce. This resulted in delayed responses to critical incidents.

Squadcast, an on-call scheduling and alerting platform, helped Klever automate on-call scheduling, streamline alert routing, and improve visibility into incident management. This led to faster incident resolution, reduced alert fatigue, and improved customer communication.