This blog post discusses the most common unexpected charges on AWS bills that can significantly increase the overall cost of using AWS services. - The author provides tips on how to avoid these charges, such as using AWS Auto Scaling, Reserved Instances or Savings Plans, and monitoring data transfer..

Nora Jones, CEO & Founder ofJeli, talks about building Production Readiness Review (PRR) process & how its emphasis on context and psychological safety promotes proactive behavior. Jones presents tangible ways to start building a PRR process that fits your organization's unique context while educat..

In the midst of a crisis, external communication with customers can easily fall down the list of priorities for a company. However, it is crucial to prioritize communication during these times to build trust and strengthen relationships with customers. Atlassian's recent outage serves as an example..