Service Meshes have been gaining a lot of popularity lately, more so amongst Spring and Java developers who wish to address cross cutting concerns. But, are you wondering what exactly are Service Meshes? What are some of the popular types out there? And most importantly, what kind of problems do they actually solve? Well, look no further! This blog is here to provide you with the answers you seek.

Why is email analytics important? Because email is one of the main channels of converting users into customers. Even if you are not a marketer but a developer, for example, who is configuring email notifications, you should still analyze the performance of your messages. However, email analytics is often underestimated. So, let’s discuss which types of email campaigns you should measure, define the most important email metrics, and also put together an overview of email analytics tools.

Good customer service equals a more satisfied customer base. The data backs this up: 83% of customers are more loyal to brands that respond to and resolve their complaints. 

So, if a customer sends an angry email, they expect a quick response that solves the problem and reassures them that you’re taking their concerns seriously.

But the thing is, writing responses to these frustrated customers isn’t easy. You have to carefully craft a reply that not only helps ease their worries but also provides the right solution to their problem.

How do you do it?

Simple. Look at some angry customer email examples.

Learn about OTLP’s key features, and how it simplifies telemetry data handling, and get practical tips for implementation.

This blog introduces the RED method—an approach that simplifies microservices monitoring by honing in on requests, errors, and latency.

The ELK Stack, comprising Elasticsearch, Logstash, and Kibana, is a powerful open-source toolset for real-time data analysis and visualization. It enables efficient log management, troubleshooting, and data-driven decision-making, essential for organizations handling large-scale data.

While Salesforce’s testing capabilities are sufficient for running small deliverability tests or previewing your emails, they may not be enough for inspecting and debugging emails in detail. Plus, some methods may bear the risk of spamming contacts with test emails. 

That’s where Mailtrap Email Testing comes into play. And today, we’ll teach you how to execute various tests in Salesforce using Mailtrap. 

HTML is nearly as old as the internet, and so is one of its most common schemes: mailto. And, even though so many things have changed since then, good ol’ mailto is still widely used and taught in HTML courses all around the world.

The way it works is very simple. When placed behind a text and clicked/tapped afterward, it triggers a default email client to be opened and a new email message creator pops up on a screen. Usually, one or more fields are already pre-populated to make life easier for a sender (and make typos, and subsequent email bounces, impossible).

We’re going to explore different methods of customizing  html mailto links. We’ll also talk about whether it’s still a good approach in the 2020s, and whether there are any viable alternatives. Let’s start!