This comprehensive guide explores the critical role of on-call incident responses in modern technology management. It details the evolution of incident management from traditional approaches to advanced Site Reliability Engineering (SRE) practices. The article covers key challenges in incident management, best practices for effective on-call strategies, and provides insights into how organizations can improve their technological resilience, reduce downtime, and enhance user experiences.

Traditional monitoring is not enough. We need developer-centric solutions that only Observability 2.0 can give us. Read on to see why.

Developers play a crucial role in modern companies. If we want our product to be successful, we need to have a developer-first approach and include observability from day one. Read on to understand why.

A comprehensive comparison of PagerDuty vs ServiceNow incident management platforms reveals distinct strengths:

PagerDuty Excels In:

User-friendly interface

Quick multi-channel alerting

700+ integrations

Ideal for small to medium teams

ServiceNow Strengths:

Powerful customization

Extensive workflow options

Enterprise-level integration

Best for large organizations

Key Differentiators

Ease of use

Notification capabilities

Workflow flexibility

Pricing structure

Recommendation

Choose based on team size, workflow complexity, and existing technology ecosystem. Squadcast offers a balanced alternative for teams seeking comprehensive features.

𝐑𝐞𝐠𝐢𝐬𝐭𝐞𝐫 𝐍𝐨𝐰 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐋𝐚𝐬𝐭 𝐒𝐚𝐟𝐞𝐃𝐞𝐯 𝐓𝐚𝐥𝐤 𝐨𝐟 𝐭𝐡𝐞 𝐘𝐞𝐚𝐫: 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐒𝐮𝐩𝐩𝐥𝐲 𝐂𝐡𝐚𝐢𝐧 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝟐𝟎𝟐𝟒 𝐖𝐫𝐚𝐩-𝐔𝐩!
Join us for a special episode that reunites the expert speakers who started our year with insights on Software Supply Chain Security. Together, we’ll review the key trends and lessons of 2024 and explore what lies ahead for 2025.

𝐑𝐞𝐠𝐢𝐬𝐭𝐞𝐫 𝐍𝐨𝐰 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐋𝐚𝐬𝐭 𝐒𝐚𝐟𝐞𝐃𝐞𝐯 𝐓𝐚𝐥𝐤 𝐨𝐟 𝐭𝐡𝐞 𝐘𝐞𝐚𝐫: 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐒𝐮𝐩𝐩𝐥𝐲 𝐂𝐡𝐚𝐢𝐧 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝟐𝟎𝟐𝟒 𝐖𝐫𝐚𝐩-𝐔𝐩!
Join us for a special episode that reunites the expert speakers who started our year with insights on Software Supply Chain Security. Together, we’ll review the key trends and lessons of 2024 and explore what lies ahead for 2025.

Jira has many flaws that have been picked on by countless competitors like monday.com. Yet there’s a reason why Atlassian dominates the project management market with a whopping 86.63% in bug-and-issue-tracking market: the flexibility and customizability of their solutions.