SaaS Observability Platforms: A Buyer’s Guide

@faun ・ May 04,2023

Observability allows IT teams to gather data from various sources and gain a complete understanding of a system's behavior and health.

Adopting a full-stack observability platform can lead to improved user experience, better monitoring of SLA metrics, increased visibility over IT infrastructure, and more efficient troubleshooting.
When choosing an observability platform, consider its ease of integration, security, support, data visualization, and data analysis capabilities, as well as its cost-effectiveness and transparency.
Pitfalls to avoid include solutions that offer only one framework to integrate with, poor user experience, hard-to-predict pricing models, no meaningful trial period or low-cost plan, and expensive storage solutions.