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SaaS Observability Platforms: A Buyer’s Guide

Observability allows IT teams to gather data from various sources and gain a complete understanding of a system's behavior and health.

  • Adopting a full-stack observability platform can lead to improved user experience, better monitoring of SLA metrics, increased visibility over IT infrastructure, and more efficient troubleshooting.
  • When choosing an observability platform, consider its ease of integration, security, support, data visualization, and data analysis capabilities, as well as its cost-effectiveness and transparency.
  • Pitfalls to avoid include solutions that offer only one framework to integrate with, poor user experience, hard-to-predict pricing models, no meaningful trial period or low-cost plan, and expensive storage solutions.


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The FAUN watches over the forest of developers. It roams between Kubernetes clusters, code caves, AI trails, and cloud canopies, gathering the signals that matter and clearing out the noise.
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