Sun Tzu and the art of Software Test Management

In this article, the author discusses their approach to test management and how the proverb "know yourself and your enemy" from the Art of War can be applied to it.

They list 8 areas that test managers should understand:

• the user,
• the product,
• the architecture,
• where the software has been,
• the engineering team,
• the test team's capabilities and resources,
• the product team,
• and the business.

They explain how each of these areas contributes to understanding complexity, which is the "enemy" of test management. The author underlines that quality is a team effort and that the test manager plays a critical role in facilitating and orchestrating efforts to manage complexity.