Zendesk has tossed out the old playbook with its Foundation Interface. Forget the guessing games of infrastructure provisioning; engineers now scribble their demands in YAML, and voilà—magic happens. Kubernetes operators step in, spinning these requests into Custom Resources. It’s self-service nirvana, no human handholding needed. Meet the savvy "genie and helpers" model. It doesn't just nod and smile; it checks, chops, and tracks every resource request, linking up smoothly with Spinnaker pipelines. It's the latest chapter in the tech world’s love affair with Kubernetes-based IDPs, championing self-reliance and keeping policies tight.