Top PagerDuty Alternatives and Competitors in 2025: A Comprehensive Guide

Are you looking for alternatives to PagerDuty? While PagerDuty is a well-known incident management platform, many teams find its pricing structure challenging, especially as they scale. In this comprehensive guide, we’ll explore the best PagerDuty alternatives and competitors that could better suit your team’s needs and budget in 2025.

Why Consider PagerDuty Alternatives?

The primary pain point with PagerDuty lies in its pricing structure. Starting at $21 per user per month, the basic plan lacks essential features. To access comprehensive incident management capabilities, teams need to opt for higher-tier plans costing $41+ per user per month. Additional features like runbook automation, stakeholder licenses, and status pages come as costly add-ons. Perhaps most surprisingly, PagerDuty charges extra for customer support.

Best Alternatives to PagerDuty in 2025

1. Squadcast

Squadcast stands out as a comprehensive PagerDuty alternative, offering integrated on-call management, incident response, and reliability workflows. With pricing starting at $9 per user per month, it provides significant cost savings compared to PagerDuty.

Key Features:

• Customizable on-call schedules and escalation policies
• Integrated incident response with runbook support
• Automated workflow capabilities
• SLO tracking and reliability metrics
• Built-in status pages (both private and public)
• Proprietary PagerDuty migration tool

2. Opsgenie

Founded in 2012 and later acquired by Atlassian, Opsgenie offers a solid alternative to PagerDuty. While support has reportedly declined since the Atlassian acquisition, it remains a viable option for teams already using Atlassian products.

Key Features:

• Sophisticated alert routing
• Comprehensive schedule management
• Basic reporting capabilities
• Strong integration with Atlassian suite

3. xMatters

xMatters provides a cost-effective PagerDuty alternative with fundamental incident management features. Starting at $9 per user per month, it offers a good balance of functionality and affordability.

Key Features:

• Automated incident management
• Flexible on-call scheduling
• Basic workflow automation
• Integration capabilities

4. Moogsoft

As an AI-powered alternative to PagerDuty, Moogsoft focuses on intelligent incident detection and response. While pricing requires a custom quote, it’s particularly suitable for enterprise teams needing advanced AIOps capabilities.

Key Features:

• AI-driven incident detection
• Advanced root cause analysis
• Automated response workflows
• Machine learning capabilities

5. AlertOps

AlertOps offers a budget-friendly PagerDuty alternative, with plans starting at just $5 per user per month. It’s ideal for teams seeking basic incident management features without the premium price tag.

Key Features:

• On-call scheduling tools
• Alert routing capabilities
• Basic workflow automation
• Cost-effective pricing structure

6. BigPanda

BigPanda serves as a robust PagerDuty competitor for large enterprises, focusing on AIOps and event correlation. While pricing isn’t transparent, it offers sophisticated capabilities for complex environments.

Key Features:

• Advanced event correlation
• Detailed root cause analysis
• Enterprise-grade automation
• AI-powered insights

7. Splunk On-Call (Formerly VictorOps)

As part of the Splunk ecosystem, this PagerDuty alternative offers strong integration capabilities and comprehensive incident management features. It’s particularly valuable for teams already using Splunk products.

Key Features:

• Automated scheduling
• Rich data insights
• Strong Splunk integration
• Customizable workflows

8. FireHydrant

FireHydrant offers a modern approach to incident management, with pricing starting at $500 for 20 users. It’s known for its user-friendly interface and comprehensive feature set.

Key Features:

• Intuitive incident analytics
• Detailed event tracking
• Service catalog management
• Modern user interface

9. Uptime (Formerly Better Uptime)

As a newer entrant in the incident management space, Uptime offers a fresh alternative to PagerDuty with team-based pricing starting at $25 per month.

Key Features:

• Simple on-call scheduling
• Straightforward incident escalations
• Detailed audit trails
• Competitive team pricing

How to Choose the Right PagerDuty Alternative

When selecting an alternative to PagerDuty, consider these key factors:

• Pricing transparency and total cost of ownership
• Quality of customer support
• Essential feature availability
• Integration capabilities with your existing tools
• Ease of migration from PagerDuty
• User interface and experience
• Mobile app availability and functionality

Conclusion

While PagerDuty has long been a standard in incident management, numerous alternatives offer comparable or better features at more competitive prices. Whether you’re looking for cost savings, better support, or specific features, these PagerDuty competitors provide viable options for teams of all sizes.

Consider your team’s specific needs, budget constraints, and growth plans when choosing an alternative. Many of these platforms offer free trials, making it easy to test their capabilities before making a decision. Remember to factor in both immediate needs and long-term scalability when making your choice.