When your marketing emails get to Spam, it’s bad. When transactional emails get to the Junk folder — it’s a catastrophe. Simply put, emails that land in Spam waste your resources, worsen your sender’s reputation, and potentially drive your clients away. 

The good news is, that you can influence the number of emails that get to the primary Inboxes. In this post, I will:

help you better understand the intricacies of how email service providers (ESP) assess your emails, 

explain how to calculate your inbox placement rate,

share the best practices to increase inbox placement,

and much more.

Buckle up! 

This guide is here to help you choose the best SRE tools for your enterprise team. 

We'll dive into the types of SRE tools, how to pick them, and the best practices for using them. By the end, you'll know exactly what works best for your team. We'll also highlight key factors to consider when choosing tools.

Integrating ServiceNow with Squadcast creates a robust IT Service Management (ITSM) solution, designed for enterprise teams dealing with complex systems and high-stakes environments. ServiceNow’s comprehensive ITSM capabilities—ranging from incident management to asset tracking—combined with Squadcast’s advanced incident response automation, intelligent alerting, and on-call management, enable teams to reduce downtime, streamline operations, and improve collaboration. This integration is a game-changer for scaling teams, helping them maintain reliability, minimize downtime, and respond to incidents swiftly.

In critical incidents, keeping stakeholders informed is just as important as resolving the issue. Squadcast simplifies this by offering tools like stakeholder notifications, StatusPages, and Service Graphs. These features ensure clear communication with both internal and external stakeholders, allowing teams to focus on resolving incidents without worrying about constant updates. Squadcast enables real-time updates, automated notifications, and visual service representations to keep everyone aligned and minimize confusion during crises.

Resilience engineering is essential for modern software systems, ensuring they recover quickly from disruptions and provide seamless user experiences. This blog explores the key concepts of resilience engineering, including the 4 R's: Robustness, Redundancy, Resourcefulness, and Rapidity. It also outlines a roadmap for engineers to build resilient systems in high-growth environments, from defining resilience goals to implementing scalable infrastructure and continuous monitoring.