Squadcast has improved its mobile app to make incident response faster and more efficient. The app now allows users to log in with SSO, create incidents, add and remove tags, view all incident details, create Jira tickets, filter schedules, and edit profile information. These features give users more control over incident response and improve communication and collaboration between team members.
Improve Your Team’s Incident Response Tool with a Powerful Mobile App
In today’s hybrid work environment, ensuring effective communication and reaching the right people during critical incidents is paramount. Squadcast understands this need and has made significant improvements to its mobile app, empowering teams to participate in incident response activities anytime, anywhere.
This blog post highlights the exciting enhancements designed to streamline user experience and expedite incident resolution.
Enhanced Login and Onboarding
- Simplified Single Sign-On (SSO): We’ve simplified SSO login for a smoother login experience. Log in once and enjoy uninterrupted access to Squadcast’s incident response functionalities.
- Streamlined Onboarding: The new onboarding flow guides users through essential permissions, including push notifications, critical notifications/DND access, and contact permissions. This ensures users receive critical incident alerts without needing additional assistance.
- Forgot Password Reset: The login screen now features a “Forgot Password” function, eliminating the need to switch to the web app for password resets.
Greater Control Over Incident Management
- Mobile Incident Creation: Create incidents directly from the mobile app, providing greater flexibility and control over incident response activities.
- Incident Tag Management: Add and remove incident tags to categorize incidents effectively. This enriches context and expedites response times for your team.
- Comprehensive Incident Details: View detailed incident information, including assigned personnel, affected services, alert source, tags, incident descriptions, and even alert payload details.
Seamless Collaboration and Improved Visibility
- Simplified Jira Ticket Creation: Create Jira Cloud tickets directly from the mobile app, streamlining communication and collaboration workflows.
- Schedule Filters: Apply filters to view specific schedules or schedules you’re part of, ensuring you have the most relevant information at your fingertips.
- Enhanced Profile Management: Edit your profile details, personalize notification rules, and manage on-call reminder rules — all within the mobile app.
A Unified Incident Response Platform
Squadcast’s mobile app offers a central hub for managing all aspects of incident response:
- On-Call Management: Efficiently manage on-call schedules and rotations.
- Incident Response: Streamline communication, collaboration, and resolution during incidents.
- SRE Workflows: Integrate SRE workflows for a holistic incident response approach.
Key Benefits
- Improved Efficiency: Manage incidents effectively from anywhere, anytime.
- Enhanced Collaboration: Foster seamless communication and teamwork during critical situations.
- Reduced Downtime: Expedite incident resolution and minimize service disruptions.
- Increased Productivity: Empower your team to focus on core tasks with a user-friendly mobile app.
Ready to Experience the Difference?
Download the Squadcast mobile app from the App Store or Google Play Store and take your incident response capabilities to the next level.
Squadcast is a popular Pagerduty Alternative Incident Management tool that’s purpose-built for SRE. Get rid of unwanted alerts, receive relevant notifications and integrate with popular ChatOps tools. Work in collaboration using virtual incident war rooms and use automation to eliminate toil.
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