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@squadcast shared a post, 5 months ago

Reduce Alert Noise and Improve On-Call Experience with Alert Suppression

#alert #alert s...

This blog post explores methods to reduce alert fatigue, a feeling of annoyance caused by excessive alerts, for on-call staff. It details the concept of alert suppression and provides actionable tips to implement it in two areas:

Tuning alerts at the monitoring system: Set appropriate thresholds, avoid over-monitoring, and implement tiered alerts.

Optimizing notification with your on-call tool: Deduplicate alerts, route them to the right people, suppress low-priority alerts, and utilize maintenance windows.

The blog also recommends additional tips like using advanced monitoring tools, promoting alert ownership, and regularly reviewing alerts for continued effectiveness. By implementing these methods, you can significantly reduce alert noise and ensure your on-call staff is focused on resolving critical issues.

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Reduce Alert Noise and Improve On-Call Experience with Alert Suppression