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This blog post explores how DORA metrics can be used to improve DevOps practices, specifically focusing on incident management. DORA metrics are a set of four key metrics that measure the performance of a DevOps team: deployment frequency, lead time for changes, change failure rate, and mean time to restore (MTTR). By implementing DORA metrics, teams can identify bottlenecks in their workflow and make data-driven decisions to improve efficiency and agility. The blog post also discusses different tools that can be used to track DORA metrics and manage incidents. Finally, it highlights the benefits of using DORA metrics, such as improved communication with stakeholders, faster incident resolution, and increased business agility.