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Klever, a cryptocurrency and financial services company, faced challenges managing on-call rotations for their globally distributed workforce. This resulted in delayed responses to critical incidents.
Squadcast, an on-call scheduling and alerting platform, helped Klever automate on-call scheduling, streamline alert routing, and improve visibility into incident management. This led to faster incident resolution, reduced alert fatigue, and improved customer communication.
Discover how to expertly manage On-Call rotations for Incident Response with practical tips & best practices for a smoother incident management process to keep your services uninterrupted.