How to Reduce MTTR: A Comprehensive Guide to Faster Incident Resolution
To reduce MTTR (Mean Time to Resolve/Restore), organizations should implement intelligent incident detection using AI/ML, integrate alerting and diagnostic systems, automate responses through IaC and chaos engineering, enhance real-time communication, maintain updated runbooks, and focus on continuous team training. These strategies, combined with robust system architecture and clear procedures, help teams resolve incidents faster and maintain higher service reliability.