This blog post discusses how Resolve Technology, a Managed Service Provider (MSP), significantly improved their incident response process using Squadcast, an incident response tool. Resolve Technology struggled with slow response times due to missed alerts, a complex ticketing system, and lack of visibility into team performance. Squadcast addressed these challenges by providing mobile notifications for alerts, streamlining ticketing through API integration, and offering escalation policies and analytics to improve visibility. By using Squadcast, Resolve Technology reduced their MTTA and MTTR by up to 30%, improved communication with clients through postmortem templates, and simplified their overall process.

We want to test early and more often. This is what shift-left refers to. Instead of testing applications just before the release, we want to test our applications early to identify issues when it’s still easy to fix them. However, shifting to the left carries much bigger consequences. Let’s see what.

Imagine a world where you don’t have to worry about your database, no bugs are deployed to production, all the performance checks happen early during the development phase, you don’t need DBAs nor the maintenance team, and still, everything works great. No matter how fantastic that sounds, you can get it today. Read on to learn how.

If you’re a beginner like me and have spent hours unsuccessfully searching for the right piece of content or GitHub page that covers how to use Google App Script to send email, you’re in the right place!

In this article, I will take you step by step through the process of sending emails via Google Scripts.

So hold tight; we’re in for a ride!

This blog post will walk you through the create an feature in the application that can help your users to save time to find anything. I've tried to make this simple so that everyone can see through this.

This blog post argues that managing incident alerts with separate tools can be inefficient and proposes Squadcast as an all-in-one solution. Squadcast offers features like:

Incident creation and collaboration tools

Actionable notifications and incident management

Integrations with monitoring tools and chat platforms

The blog post also highlights benefits of using Squadcast such as reduced alert fatigue, improved collaboration, and cost-effectiveness.

This blog post explores how Matsuri Japon, a Canadian non-profit, tackled IT alert management challenges with an incident response tool. The tool helped them streamline their process by:

Reducing Alert Fatigue: Filtering out non-critical alerts.

Improving Stakeholder Communication: Keeping stakeholders informed during outages.

Enhancing Response Efficiency: Categorizing and directing alerts to the most suitable responders.

Enabling Data-Driven Decisions: Providing insights to optimize IT infrastructure.

Matsuri Japon's success story highlights the value of incident response tools for non-profits seeking to improve IT operations and communication.