Automated Runbooks: The Key to Faster Incident Recovery
This blog post explains the benefits of using automated runbooks to improve incident response. It defines different types of runbooks (procedural, executable, automated) and highlights the advantages of using automated runbooks, including reduced time spent on repetitive tasks, faster incident resolution, improved consistency, and reduced human error.
The blog post then explores use cases for automated runbooks such as Active Directory onboarding, virtual machine management, log management, system monitoring, and configuration management. It also details several popular runbook automation tools including Azure Automation, Rundeck, Ansible, and Squadcast Runbooks.
To help you get started, the blog outlines best practices for creating runbook templates, including starting with common issues, using a modular design, and maintaining clarity and conciseness. It also details steps on how to write a runbook using a template and what elements a well-crafted runbook template should include.
Overall, the blog emphasizes that by implementing automated runbooks with runbook templates, you can significantly improve your incident response capabilities and streamline your SRE team's workflow.