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@faun shared a link, 1 year, 3 months ago

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@squadcast shared a post, 3 weeks, 4 days ago

Transparency in Incident Response: How SLIs Drive Team Success

This blog post argues that transparency is a vital but often overlooked aspect of SRE (Site Reliability Engineering). It discusses the benefits of transparency, including reduced finger-pointing, improved trust, and better decision-making. The blog post also outlines four levels of transparency that SRE teams can adopt, ranging from internal engineering transparency to complete public transparency. It emphasizes that Service Level Indicators (SLIs) are fundamental to achieving transparency because they provide a common understanding of how well a service is performing. The blog post concludes by highlighting the importance of using the right tools to support transparent incident response and mentions Squadcast as an example.

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@squadcast shared a post, 4 weeks, 1 day ago

From SysAdmin to SRE: How to Evolve Your Skillset with SRE Tools

This blog post targets SysAdmins who are interested in becoming SREs. It outlines the key skills and tools needed to make the switch.

The first part of the blog highlights the growing popularity of SRE roles and how they differ from SysAdmins. While both deal with IT operations, SREs leverage software engineering principles to manage systems at scale.

The blog then dives into the specific areas where SysAdmins need to develop their skillset. This includes adopting a new mindset that embraces calculated risks and prioritizes automation. It also emphasizes the importance of learning from failures and using data to inform decision-making.

Several crucial SRE tools are introduced throughout the blog. These include programming languages like Python and Go, infrastructure as code (IaC) tools, cloud and containerization technologies, modern monitoring tools, and statistical analysis skills.

Finally, the blog concludes by emphasizing the transferable skills SysAdmins already possess and the bright future of SRE careers.

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@squadcast shared a post, 1 month ago

Understanding SLOs, SLAs, and SLIs: Essential Metrics for Service Quality

This blog post explains the concepts of SLAs, SLOs, and SLIs, all of which are important for measuring and ensuring service quality.

SLI (Service Level Indicator): A measurable value that reflects how well a service is performing. Common examples include uptime, latency, error rate, and throughput.

SLO (Service Level Objective): A target value for an SLI. It essentially defines the desired level of service quality.

SLA (Service Level Agreement): A formal agreement between a service provider and its customers that outlines the service quality guarantees, often based on SLOs. SLAs typically involve penalties if the SLOs are not met.

The blog post also highlights the benefits of SLOs and provides best practices for implementing SLAs and SLOs. Some key takeaways include:

SLOs help teams collaborate and set measurable goals for service quality.

SLAs should be transparent and based on realistic SLOs.

It's better to start with simpler SLOs and gradually increase complexity.

Timing of outages can significantly impact customer satisfaction.

By understanding these concepts, organizations can establish a framework to deliver high-quality services and maintain a competitive edge.

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@squadcast shared a post, 1 month ago

The Vital Role of SRE Observability in Ensuring System Reliability

This blog post explains the importance of SRE observability for building reliable systems. Observability, unlike traditional monitoring, goes beyond just checking if something is wrong. It allows SREs to understand what's happening inside a system by looking at its external outputs like metrics, traces, and logs. This data is crucial for troubleshooting, maintaining, and developing scalable systems.

The blog post also highlights the benefits of SRE observability for businesses. By understanding user satisfaction through SLOs (Service Level Objectives), businesses can make better decisions about feature development and resource allocation. Additionally, observability tools can reduce the workload for engineers by automating tasks and providing better insights into system behavior. Overall, SRE observability is essential for ensuring system reliability and business success.

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@squadcast shared a post, 1 month, 3 weeks ago

Building and Maintaining a Strong SRE Team in Your Company: 7 Key Tips

This blog post offers guidance on building and maintaining an SRE team. It emphasizes the importance of SRE in today's world and outlines seven key tips to achieve success. Here's a summary of those tips:

Start small and focus internally: Begin by assigning staff from existing departments to focus on maintaining service reliability.

Recruit the right people: Look for SRE professionals with problem-solving skills, automation expertise, and a commitment to continuous learning. They should also be excellent team players with a broad perspective. Consider using SRE tooling to improve team efficiency.

Define your SLOs: Establish clear and achievable performance indicators for your systems.

Establish a holistic incident management system: Implement a system for tracking on-call duties and streamlining the incident resolution process. SRE tooling can be helpful here.

Accept failure as inevitable: Recognize that failures are part of the development process. Focus on creating a minimum viable product and improving over time.

Conduct incident postmortems to learn from mistakes: Analyze incidents to identify root causes and develop solutions to prevent future occurrences.

Maintain a user-friendly incident management system: Choose an incident management system that is easy to use, fosters communication, and integrates with other relevant tools.

By following these steps and leveraging SRE tooling, you can establish a strong SRE team that keeps your systems reliable and your customers satisfied.

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@squadcast shared a post, 1 year ago

Prometheus Blackbox Exporter: Guide & Tutorial

Learn how Prometheus Blackbox Exporter can monitor external systems with multiple protocols and custom endpoints to provide rich metrics, alerting, increased visibility, and faster issue resolution.

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@squadcast shared a post, 1 year, 1 month ago

Scaling Site Reliability Engineering Teams the Right Way

This blog unpacks everything you need to know about scaling an SRE team like the common indicators, and the steps that need to be taken for scaling your team. The blog uses the People-Process-Tools approach for an effective explanation.

SRE Team
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@squadcast shared a post, 1 year, 2 months ago

Top Five Pitfalls of On-Call Scheduling

On-call schedules ensure someone is always available to fix or escalate any issues that may arise, so things keep running smoothly. This blog post explores five common challenges organizations face when handling on-call schedules and discusses how to alleviate these challenges.

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@squadcast shared a post, 1 year, 2 months ago

Anti-patterns in Incident Response that you should unlearn | Squadcast

Ignoring anti-patterns can be far worse than settling for safe and rigid processes. This blog will explore anti-patterns in incident response and tell you why you need to unlearn those.

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@squadcast shared a post, 1 year, 3 months ago

How important is Observability for SRE?

Observability is what defines a strong SRE team. In this blog, we have covered the importance of observability, and how SREs can leverage it to enhance their business.

How important is Observability for SRE?