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Incident management software can improve root cause analysis (RCA) by storing all data (logs, alerts, communication) in one place. This saves time and allows for faster identification of root causes through automatic data analysis. Traditional RCA methods are manual and slow, with scattered information and inconsistent results. The article recommends Squadcast, an incident management solution with built-in RCA features like collaboration tools, actionable reports, and a searchable RCA repository.
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