This article emphasizes the importance of using Key Performance Indicators (KPIs) to effectively manage and improve incident management processes. It details advanced KPIs like Percentage of Incidents Resolved Remotely (PIRR), Recurring Incidents Percentage, Ratio of Incidents to Problems, and Service Level Objectives (SLOs). The article also provides four best practices for implementing incident management KPIs: data standardization and visualization, leveraging predictive analysis and AI, embracing feedback loops and continuous learning, and creating benchmarks with performance assessments.

This blog outlines essential incident response best practices, covering the incident management process from detection to post-incident review. It emphasizes the importance of preparation, clear communication, and continuous improvement for minimizing downtime and ensuring business continuity.

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Unified IT alerting solutions outperform fragmented tools by streamlining incident management from detection to resolution. By consolidating alerting, on-call management, collaboration, and analytics in one AI-powered platform, organizations reduce alert fatigue, improve response times, and cut costs by over 3X. Integration with communication platforms like Slack enhances team coordination, while machine learning capabilities predict issues before they escalate. Companies using unified IT alerting report 93% faster acknowledgment times and significantly improved service reliability.

This blog explores why companies are switching from PagerDuty to Squadcast, highlighting Squadcast's competitive advantages including cost savings (starting at $21/user vs. $41+ for PagerDuty with additional tools), 175+ integrations, powerful automation, and comprehensive SRE features. It details Squadcast's specialized migration process with dedicated tools for PagerDuty users, offering a step-by-step guide for a seamless transition. The post emphasizes Squadcast's 24/7 human support, custom solutions, and proven customer success stories, positioning it as a leading PagerDuty alternative for organizations seeking better incident management.

As we step into 2025, CIOs and CISOs are tackling some of the most complex challenges yet. From stricter regulations on AI and cybersecurity to evolving AI-driven threats, staying compliant and secure is no small feat. Here are some of the key areas of concern we’ve been hearing from technology lead..

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The blog discusses several counterproductive practices in incident response that organizations should avoid, including:

Getting everyone on calls unnecessarily

Wasting time on excessive status updates during critical incidents

Allowing chaos during incident response

Debating incident severity during the incident

Failing to escalate to the right responders

Neglecting or mishandling postmortems

Maintaining inflexible policies and processes

Unclear role assignments during incidents

The author emphasizes the importance of having clear processes, defined roles, and continuous learning to improve incident response effectiveness.

QuickBooks Error PS038 occurs when users attempt to update payroll or send paychecks, often getting stuck in the "Online to Send" status. This error can prevent payroll updates and lead to compliance issues. In this guide, we will discuss the causes of QuickBooks Error PS038 and provide step-by-step solutions to resolve it.

Common Causes of QuickBooks Error PS038

Several reasons may trigger this error, including:

Pending Payroll Transactions – If paychecks are stuck in the "Online to Send" state, it may cause this error.

Outdated QuickBooks Desktop or Payroll Tax Table – Running an outdated version can lead to payroll errors.

Data Damage in the Company File – Corruption in the QuickBooks data file may prevent payroll processing.

Internet Connectivity Issues – A weak or unstable internet connection can interfere with payroll updates.

Incorrect Payroll Subscription Status – If your payroll subscription is inactive or expired, QuickBooks may not process updates.

Read More:- QuickBooks Running Slow

How to Fix QuickBooks Error PS038?

Follow these troubleshooting steps to resolve the issue:

Verify and Send Payroll Data

Open QuickBooks Desktop and go to Employees > My Payroll Service > Send Usage Data.

Read More:- QuickBooks Error 1311

Conclusion

QuickBooks Error PS038 can disrupt payroll processing, but following these troubleshooting steps can help you resolve it efficiently. If the problem persists, contacting QuickBooks Payroll Support for expert assistance is recommended.

Modern incident response platforms have evolved from manual, reactive systems to automated, AI-powered solutions that help organizations quickly detect, manage, and resolve IT incidents. These platforms integrate real-time monitoring, automated responses, and collaborative tools to minimize downtime and improve operational efficiency